Import Customer Service Assistant

Job Overview

Posted: July 2020
This job expires in 30 days
Job Category: Logistics
Location: Port Au Prince (Airport)
Weekly Hours: 45 hours
Employment Status: Permanent
Career Level: Lead – Experienced

Transport and logistics company, that integrates maritime, port, and land service is looking for a full-time Import Customer Service Assistant.  This individual will focus on after-sales customer support and assistance as well as invoicing, and coordination of pickup of port items.

Key Responsibilities

• Answering and Communicating over the phone
• Creates and Sends Customer Invoices
• Communicates with customer arrival
• Custom Manifest creation and forwarding to customs
• Logistic coordination for pickup and dropoff of received items.

Requirements

• Minimum 5 years of customer service, logistics, import/export experience required
• Fluent in English and French
• Knowledge of Haitian market and USA-Caribbean Trade preferred
• Bachelor’s (or higher) degree in Economics, Business Administration, Foreign Trade or other related to the maritime industry
• Strong analytical, leadership and communication skills
• Ability to quickly adjust in a rapidly changing sociopolitical environment

Email: [email protected]

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