Call Center Agent (English) – Translator

Job Overview

Call Center Agent (English) – Translator

Posted: August 5, 2020
This job expires in 30 days
Job Category: Translation
Location: Petionville
Weekly Hours: 45 hours
Employment Status: Full-Time
Career Level: Entry level – Experienced

***MUST WORK WEEKENDS, SATURDAY & SUNDAY ***

Send CV/Resume to [email protected] (or apply below)

Translator responsibilities include:

Communicating with international clients, verbally and with written text in English & French

Comfortable with data-entry

Experience with working in a Call Center and taking international phone calls

Reading material and researching industry-specific terminology

Converting text and audio recordings in one language to one or more others

Ensuring translated texts conveys original meaning and tone

Job brief

We are looking for a Call Center Agent to interpret written and audio pieces in different languages, making sure to maintain their original meaning, format and tone.

Translator responsibilities include reading and thoroughly understanding the context of given material, using specialized dictionaries and translation tools and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in at least two languages in addition to your native language.

Ultimately, you will provide ready-to-use translated content that meets our internal needs and helps us reach a broader audience.

Responsibilities

Read given material and research industry-specific terminology

Convert text and audio recordings from one language to one or more others

Ensure translated content conveys original meaning and tone

Prepare subtitles for videos and online presentations

Cross-reference specialized dictionaries and translation tools to check the quality of translation

Proofread translated texts for grammar, spelling and punctuation accuracy

Follow up with internal team members and clients to ensure translation meets their needs

Edit content with an eye toward maintaining its original format (e.g. font and structure)

Network with field experts to stay current on new translation tools and practices

Requirements

English certification required

Proven work experience as a Call Center Agent, Translator, Interpreter or similar role

Excellent mastery of computer / internet

Excellent proofreading skills with the ability to identify grammar, spelling and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

***MUST WORK WEEKENDS, SATURDAY & SUNDAY ***

Send CV/Resume to [email protected]

Or

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